We cannot accept returns of custom embroidered or heat transfer products unless the product or embroidery is defective, merchandise is misprinted or materially flawed. In the event a product or embroidery is defective, please notify us in a timely manner. It would be helpful if you would take a picture of the defect and upload it. Any defective custom embroidered product will be replaced free of charge. In addition, please note that sizing can vary between manufacturers and styles. If you have any questions about how a garment may fit, or to purchase a sample product, please email us at barb@mncustom-made.com.

We cannot be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.

If your items are misprinted, materially flawed, or defective in any way, please contact barb@mncustom-made.com within 14 days from receipt of merchandise and we will be happy to arrange for a return, reprint, or credit. Please provide your order number with all correspondence.

Our Guarantee

Minnesota Custom-Made is committed to your satisfaction. To ensure that you are a satisfied customer, we ask that you adhere to your responsibilities as a consumer of custom manufactured goods. If you adhere to these responsibilities, we guarantee that you will be satisfied with your custom embroidered product.

We cannot accept returns of custom embroidered products unless the product or embroidery is defective because of our production of the order. In the event a product or embroidery is defective, please notify us in a timely manner. The custom embroidered product will be replaced free of charge.

Responsibilities

If you are unfamiliar with the product you have chosen please contact us and we will do our best to help you.